VOXI mobile review 2019 - is VOXI any good?

VOXI

Originally aimed at the under 30s, the unique selling point of VOXI’s SIM-only plans is endless social media. While there aren’t many plans to choose from, VOXI’s unlimited calls and texts and roaming benefits are big pluses.

Find out more about what separates VOXI from other mobile networks. From pros and cons and customer service to network coverage and pricing, we shine a light on VOXI and help you decide whether it’s the network for you.

What’s good about VOXI?

  • Free use of eight social media apps, including Facebook, WhatsApp and Twitter, without eating into your data allowance.
  • Flexible 30-day rolling plans
  • Unlimited calls and texts
  • Roaming - use your plan as normal in 48 European countries
  • Unrestricted tethering

What’s bad about VOXI?

  • Not many plans to choose from
  • You can’t get a handset mobile plan
  • Streaming video and audio still use up data allowance
  • No data rollover

VOXI phone plans

VOXI offers just three SIM-only mobile plans, so consider other networks if you’re looking for a new phone as you can’t get a smartphone with a VOXI plan.

Regardless of the plan you choose, you’ll get unlimited calls and texts, endless roaming in Europe and best of all - endless social data. There are small, medium and large data allowances available and while these plans are not the cheapest SIM deals on the market, they’re still reasonably priced.

Plans are 30-day rolling deals, which means you can opt in and out whenever you like.

Verdict:

Verdict: Good

If you don’t want to be tied into a long mobile contract, VOXI is a great option. Endless social media means you can save your data and its 30-day plans give you good flexibility.

VOXI coverage

As part of the Vodafone group, VOXI uses Vodafone’s 4G network, which means 3G and 4G coverage reaches 99% of the UK population.

Before you order it’s important to check you can get a signal in your home area using VOXI’s coverage checker - as well as areas you are likely to frequent, such as your place of work and route to work.

Verdict:

Verdict: Good

As VOXI customers benefit from using the Vodafone network, you’re assured of excellent network coverage in the UK.

VOXI pricing

VOXI’s SIM plans are not the cheapest on the market - giffgaff and Smarty both offer cheaper deals - but they’re still reasonably priced.

There aren’t many plans to pick from and the smallest data allowance may still be too big for your needs, but they all come with endless social media, and unlimited calls and texts.

Verdict:

Verdict: Good

If you use a lot of social apps, VOXI is a good value-for-money option.

VOXI customer service

There isn’t a lot of information available about VOXI’s customer service - but it’s probably worth noting that its parent company Vodafone doesn’t score too highly on this front.

Verdict:

Verdict: Poor

According to a 2017 Ofcom report, Vodafone generated the highest volume of complaints at 10 per 100,000 subscribers, which might put you off signing up with VOXI.

VOXI extras and benefits

As a smaller mobile network that offers SIM-only plans, you won’t find a lot of extras with its plans.

  • Endless social media use on eight social media apps
  • Use your plan as normal when EU roaming
  • Mobile tethering on all plans

Verdict:

Verdict: Good

As with all mobile networks - particularly the smaller ones - how good it is will depend on your individual needs. In VOXI’s case, the offer of endless social media on all its plans is pretty tempting.

Overall verdict

First things first: you won’t be able to get a new smartphone as part of a mobile deal as it’s SIM-only.

With all three of its simple SIM-only plans, VOXI offers the unique selling point of endless social media use. This means you can WhatsApp, Facebook and Instagram till your heart’s content without eating into your data allowance. However, be aware this does not include streaming video and audio.

You’ll find cheaper SIM deals on the market from providers such as giffgaff and Smarty, particularly if you don’t need a lot of data, and VOXI don’t have many plans to pick from - but they do all include unlimited calls and minutes.

As with most SIM-only providers, VOXI’s plan are flexible 30-day rolling contracts, so if you’re not happy on a plan you can change your mind each month.

There’s a question mark over the level of its customer service, but all in all VOXI is a good mobile network if its restrictions work for you.