Contact us

Here's how to contact CompareMyMobile.com, whether you're a customer, a business, or a member of the press.

Recyclers' customer service

If you have a query about an order you placed through CompareMyMobile.com, please contact the recycling company you used directly. Please bear in mind that CompareMyMobile.com is just a comparison website - we don't buy or handle any gadgets sold through the site ourselves. 

Click2Recycle

01295 278134

help@click2recycle.co.uk

Envirofone

0333 321 3441

enquiries@envirofone.com

FoneWizard

0333 207 9424

https://www.fonewizard.co.uk/contact-us

GadgetReclaim

01915420576

admin@gadgetreclaim.com

GeckoMobileRecycling

01392690189

https://www.geckomobilerecycling.co.uk/contact

iPhone Recycling

info@iphonerecycling.co.uk

Kaso Recycle

01733564439

ksogadgets@gmail.com

0207 078 4341

foneshop@lovefone.co.uk

Money For Your Phone

08452577624

enquiries@moneyforyourphone.com

Music Magpie

08704951283

enquiries@musicmagpie.co.uk

Phones2Pounds

03333441911

info@phones2pounds.co.uk

0208 5000 308

customersupport@quickmobilefix.com

Rapid Phone Buyer

01482427770

https://www.rapidphonebuyer.co.uk/contact-us/

RPC Recycle

03443577077

https://www.rpcrecycle.com/#/contact

Samsung Recycle

https://www.samsungrecycle.co.uk/contact-us

SellPhones

08000519319

info@sellphones.co.uk

Selltronics

01295278134

help@click2recycle.co.uk

Tech360

01295278134

recycle@tech-360.co.uk

We Buy Any Phone

03333445584

https://www.webuyanyphone.com/contact-us/

CompareMyMobile customer service

You can get in touch with our customer service team by emailing us at support@sellmymobile.com.

Please note: CompareMyMobile is a recycling comparison website, and not a recycler. We do not buy or recycle phones ourselves.

If you signed up for a merchant's services through our site and have a question or an issue, please contact the merchant directly.

Press and PR

CompareMyMobile.com is always happy to help members of the press, bloggers, and editors. Please visit our press room for more information.

Press room

Business

If you are a recycling company that would like to be included on CompareMyMobile.com, please get in contact, as we are always looking to compare new gadgets and devices.

CompareMyMobile.com is operated by Decision Technologies Limited.

Decision Technologies Limited
First Floor  
High Holborn House 
 
52-54 High Holborn 
 
London WC1V 6RL

Company number 06899137

Our operating hours are 9am-5pm on Monday to Friday.

Feedback and complaints

At CompareMyMobile.com we strive to provide an accurate, informative, and unbiased service for our users but we acknowledge there may be times when users feel they wish to contact us to suggest ways we might improve our service or to make a complaint.

We welcome constructive feedback and take any complaints seriously.  If you are unhappy with any aspect of our service then please contact us by emailing support@sellmymobile.com.

Or write to us at:

CompareMyMobile.com 
First Floor  
High Holborn House 
 
52-54 High Holborn 
 
London WC1V 6RL

Please provide as much detail as possible in your email or letter and include your contact details so that we can respond to you. 

Upon receipt of your complaint, our team will determine whether it relates to CompareMyMobile.com or the products and services of one of the merchants we list on our website.

We aim to acknowledge all complaints within three business days by email and no later than ten business days if by post.

If your complaint relates to a merchant - where appropriate - we will refer the matter to the correct party and will notify you as to when you can expect to be contacted by them. If your complaint is regarding CompareMyMobile.com we will endeavour to resolve your complaint as quickly as possible and will keep you informed of our progress during the period that we are dealing with it.