Contact us

Here's how to contact CompareMyMobile.com, whether you're a customer, a business, or a member of the press.

Recyclers' customer service

If you have a query about an order you placed through CompareMyMobile.com, please contact the recycling company you used directly. Please bear in mind that CompareMyMobile.com is just a comparison website - we don't buy or handle any gadgets sold through the site ourselves.

Cash4Tech
03337004444
info@cash4tech.co.uk

Cash My Mac
02038290299
info@cashmymac.co.uk

Digital Recycling
01213645110
info@digitalrecycling.co.uk

Envirofone
03333213441
enquiries@envirofone.com

Fone Wizard
0333 207 9424
See Fone Wizard website for contact form

GadgetReclaim
01915420576
admin@gadgetreclaim.com

Gecko Mobile Recycling
01392690189
See Gecko Mobile Recycling website for contact form

giffgaff Recycle
No phone number
See giffgaff Recycle community forum for help

GoodBuyTech
03303632510
customerservice@goodbuytech.co.uk

Handtec
02038627645
sell@handtec.co.uk

King Buyback
02476327389
See King Buyback website for contact form

Mazuma Mobile
03458723000
See Mazuma Mobile website for contact form

MC Recycle
02070784290
info@mcrecycle.com

Music Magpie
08704951283
enquiries@musicmagpie.co.uk

O2 Recycle
03455050202
info@o2recycle.co.uk

Phones2Pounds
03333441911
info@phones2pounds.co.uk

reBuy
02038850215
support@rebuy.co.uk

RPC Recycle
03443577077
See RPC Recycle website for contact form

Samsung Recycle
No phone number
See Samsung Recycle website for contact form

Sell Phones
08000519319
info@SellPhones.co.uk

Tesco Mobile Trade In
No phone number
See Tesco Mobile Trade In website for contact form

Three Trade In
03331239333
info@threetradein.co.uk

We Buy Tek
03302232197
info@webuytek.co.uk

CompareMyMobile customer service

You can get in touch with our customer service team by emailing us at support@comparemymobile.com.

Please note: CompareMyMobile is a recycling comparison website, and not a recycler. We do not buy or recycle phones ourselves.

If you signed up for a merchant's services through our site and have a question or an issue, please contact the merchant directly.

Press and PR

CompareMyMobile.com is always happy to help members of the press, bloggers, and editors. Please visit our press room for more information.

Press room

Business

If you are a recycling company that would like to be included on CompareMyMobile.com, please get in contact, as we are always looking to compare new gadgets and devices.

CompareMyMobile.com is operated by Decision Technologies Limited.

CompareMyMobile.com
First Floor
High Holborn House
52-54 High Holborn
London, WC1V 6RL

Company number 06899137

Our operating hours are 9am-5pm on Monday to Friday.

Feedback and complaints

At CompareMyMobile.com we strive to provide an accurate, informative, and unbiased service for our users but we acknowledge there may be times when users feel they wish to contact us to suggest ways we might improve our service or to make a complaint.

We welcome constructive feedback and take any complaints seriously. If you are unhappy with any aspect of our service then please contact us by emailing support@comparemymobile.com.

Or write to us at:

CompareMyMobile.com
First Floor
High Holborn House‚Ä®
52-54 High Holborn
London WC1V 6RL

Please provide as much detail as possible in your email or letter and include your contact details so that we can respond to you.

Upon receipt of your complaint, our team will determine whether it relates to CompareMyMobile.com or the products and services of one of the merchants we list on our website.

We aim to acknowledge all complaints within three business days by email and no later than ten business days if by post.

If your complaint relates to a merchant - where appropriate - we will refer the matter to the correct party and will notify you as to when you can expect to be contacted by them. If your complaint is regarding CompareMyMobile.com we will endeavour to resolve your complaint as quickly as possible and will keep you informed of our progress during the period that we are dealing with it.