Here's how to contact CompareMyMobile.com, whether you're a customer, a business, or a member of the press.
Recyclers' customer service
If you have a query about an order you placed through CompareMyMobile.com, please contact the recycling company you used directly. Please bear in mind that CompareMyMobile.com is just a comparison website - we don't buy or handle any gadgets sold through the site ourselves.
0333 207 9424
See Fone Wizard website for contact form
Gecko Mobile Recycling
See Gecko Mobile Recycling website for contact form
No phone number
See giffgaff Recycle community forum for help
See Meelie website for contact form
Repair Not Replace
0800 047 2047
No phone number
See Samsung Recycle website for contact form
Tesco Mobile Trade In
No phone number
See Tesco Mobile Trade In website for contact form
03333 211 479
See WeBuyFaultyPhones website for contact form
We Buy Tek
CompareMyMobile customer service
You can get in touch with our customer service team by emailing us at firstname.lastname@example.org.
Please note: CompareMyMobile is a recycling comparison website, and not a recycler. We do not buy or recycle phones ourselves.
If you signed up for a merchant's services through our site and have a question or an issue, please contact the merchant directly.
Press and PR
CompareMyMobile.com is always happy to help members of the press, bloggers, and editors. Please visit our press room for more information.
If you are a recycling company that would like to be included on CompareMyMobile.com, please get in contact, as we are always looking to compare new gadgets and devices.
CompareMyMobile.com is operated by Decision Technologies Limited.
Decision Technologies Limited
1 Dean Street, London, W1D 3RB
Company number 06899137
Our operating hours are 9am-5pm on Monday to Friday.
Feedback and complaints
At CompareMyMobile.com we strive to provide an accurate, informative, and unbiased service for our users but we acknowledge there may be times when users feel they wish to contact us to suggest ways we might improve our service or to make a complaint.
We welcome constructive feedback and take any complaints seriously. If you are unhappy with any aspect of our service then please contact us by emailing email@example.com.
Or write to us at:
High Holborn House
52-54 High Holborn
London WC1V 6RL
Please provide as much detail as possible in your email or letter and include your contact details so that we can respond to you.
Upon receipt of your complaint, our team will determine whether it relates to CompareMyMobile.com or the products and services of one of the merchants we list on our website.
We aim to acknowledge all complaints within three business days by email and no later than ten business days if by post.
If your complaint relates to a merchant - where appropriate - we will refer the matter to the correct party and will notify you as to when you can expect to be contacted by them. If your complaint is regarding CompareMyMobile.com we will endeavour to resolve your complaint as quickly as possible and will keep you informed of our progress during the period that we are dealing with it.