TopDollarMobile review

This is a screenshot of the TopDollarMobile website
Be Careful 4.0 out of 10
OVERALL
Pricing:
Speed:
Customer satisfaction:
TopDollarMobile
Payment via:
Bank Transfer, Cheque
FREEPOST:
freepost
Contact them:
0800 612 6168


Top Dollar Mobile review understanding the Facts

Top Dollar Mobile entered the mobile phone recycling market in 2010, since the launch there have been many reviews written discussing if there is a topdollarmobile scam and if they could trust topdollar mobile.

TDM is backed by a Chinese company Guang Yi, based in Hong Kong they have been established since 1993 trading in new and used mobile phones.

In early 2011 Top Dollar Mobile continued their growth with the launch of a recycling website for Spain and a rumoured TV advertising campaign.

Guide to Use Topdollarmobile.co.uk website

Top Dollar Mobile reviews how it works guide. Firstly the TDM website is very clean and bold in it's design and colour, using bright orange action colour.

The selling process on the site is advertised as a standard 3 step sequence.

In step 1 finding your phone is simple either through text search or a manufacturer / model listing. However some of the banners didn't go where I was expected

The next stage is to confirm the status of your handset either working or non working, there is a box to enter your IMEI number. You will also need to confirm your payment type.

OK, next you will need to click on the Basket as the top of the page then the green checkout button. In the Checkout area you will need to enter your personal details, good feature is that they check each input field with a little green tick.

On the final page there is a summary and a button to confirm at the bottom of the page

We received our confirmation email immediately which was good and it had clear instructions on what to do next.

Top Dollar Mobile reviews - Posing your device

Top Dollar Mobile sends out a trade pack upon completion of your order, with really clear instructions regarding insurance and posting options.

See images below taken from pack sent to CompareMyMobile when testing them.


Getting Money from TopDollarMobile

They offer 2 payment options;

  • Direct payment into your bank account via BACS transfer
  • Cheque payment in the post, however disappointed to see that they is a one pound charge applied

    • In summary the payment options are good but not fantastic, alternative higher value vouchers or paypal could be an option. Quite a few of the recyclers are now charging for Cheque payment, so our recommendation is to go for BACS transfer.

    Vouchers options and alternative payments

    Top Dollar Mobile do not offer any voucher payments or any voucher codes to get extra money for your mobile. Information source from the main site and other Top Dollar Mobile reviews at the time of this review.

    Conclusion of Topdollarmobile Review

    Top Dollar Mobile provides a good service along with a smart website. The website is a little complicated with some confusion regarding onsite instructions. Inpedendant reviews have mixed results, recently they are on more comparison websites

    Currently Top Dollar Mobile is listed within the CompareMyMobile pricing table they are a relatively new business to our comparison website.

    Limited Company

    Company Number: 06731191

    Company Name: GY TELECOM LIMITED

    Registered Date: 2008-10-23

    VAT Registered

    VAT Number: 989698215

    Recycling Accreditation

    Weee Number: We do not know if TopDollarMobile is Weee Accredited

    Checkmend: Yes

    Social Accounts

    Facebook: https://www.facebook.com/topdollarmobileuk

    Twitter: @topdollaruk

    Compliments & Complaints procedure

    Positive reviews

    - Submit a review below, this will help the recyclers trust score on here to help others.
    - Ideas: Write about their email communication, pricing, payment speed, postage pack.

    Negative reviews

    - Contact the recycler direct and file a complaint using the link next top their logo above.
    - Provide us with your name and order number or device and we'll try to help - contact support.
    - Submit a review below, if we can't sole the problem, this will get published and contribute to the recyclers score to warn others.

    First Name *
    Last Name *
    Email Address *
    Order Number
    Rating *
    Comment


    TopDollarMobile
    Andrew Beckett
    Managing Director
    3
    Written: 08/01/13
    Top Dollar Mobile took the recycling market by storm when they launched in 2011. Since then TDM has become an established UK recycling firm, they have a huge range of devices so you can recycle almost anything with them.
    TopDollarMobile
    Anon
    2
    Written: 29/12/12
    Top Dollar Mobile was great, they actually paid what they said they would, I’ve been ripped off before but I chose this store for it’s great price and I wasn’t disappointed.
    TopDollarMobile
    Anon
    4
    Written: 21/12/12
    Happy days! Would recommend this service to anyone, straightforward and got all the emails and instructions I needed to make it agro free.
    TopDollarMobile
    Anon
    2
    Written: 19/12/12
    I’ll never use another recycler again as long as you keep your prices they way they are, thanks Top Dollar Mobile
    TopDollarMobile
    Anon
    3
    Written: 15/12/12
    This was really easy to use
    TopDollarMobile
    Anon
    3
    Written: 11/12/12
    How easy guys, love it
    TopDollarMobile 2 out of 5. 6 user reviews.