Compare all the stores in one place
Fast & secure payment options
Rated ‘Excellent’ on Trustpilot

Sell broken phones, a guide to make sell right!

There are 3 main conditions recycle stores in the UK use to value your old mobile phones, be sure to check the right price!


  • Brand New - This means it's never been turned on
  • Working - This means undamamged & functioning
  • Broken - Broken, but also includes exterior wear

BE CAREFUL! This is the biggest area of confusion in the phone recycling industry. make sure you select an honest description of your phone to make sure you're looking at the right price.


Doing some research? Ask us on our press page and download our press pack!

Press Kit Download

Selling broken phones, what is accepted?

Yes, we (and the recycling companies) accept that a phone which you may well have had for 18 months won't be without its scratches. A large percentage of the recycle stores will still pay cash for 'non-working', 'broken' or 'damaged' phones.

  • A cracked screen
  • Excessive scratches, dents and chips
  • Broken microphones or speakers
  • Faulty buttons and keys
  • Broken / missing battery
  • Does not power up
  • SIM gate broken or missing
  • Operating system missing or corrupt

...You can still get some cash for them! Put your phone model into the search engine above and we will investigate the best prices for you.


Be warned: some recyclers could offer larger sums of money but then alter the quote depending on the damage - even after you have sent off your phone.


However: If you are not happy with the altered quote you will be able to get your phone back, but this won't always be free of charge, it depends on the company. Always check the terms and conditions of the individual recycler before sending anything off. All companies will have different policies on sending phones back.

Selling broken mobiles, what is NOT accepted?

We do appreciate there seems to be a thin line between 'damaged' and 'too damaged'. But the long and short of it is that there are several generic states your phone can be in where they will never be accepted and you will never get money for them...

  • Blacklisted or stolen
  • Network barred phones
  • Blacklisted by CheckMEND
  • Water damaged / Liquid ingress
  • Twisted or snapped in two
  • SIM or memory card glued in
  • Broken hinges on flip phones
  • Not a genuine device (fakes)

...you are most certainly not going to get any money for them. These are counted as beyond economic repair or illegal phone sales.


It should also be noted that every phone has a unique code (IMEI) number which acts as a tag. If the owner reports it as stolen, it will come up on the system and the phone will be given to the police.


You can perform a check on CheckMEND to see if your phone has any dirty history.

How the pricing works, for recycling broken phones

So, you have a broken mobile you want to recycle. All you need to do is use our search engine above to find the brand and model to get some initial quotes following these steps:


  • Once you choose a recycler, you'll get a post pack and send the damaged mobile phone to them.
  • The recycler then gets the device and checks the condition of it.
  • Exact quotes: If they give you an upfront price and the phone matches the terms you agreed, you'll be paid as normal.
  • Estimate quotes: If it doesn't meet the condition terms or they gave you an estimated price initially (prices that state 'up to £xx') they will give you an accurate quote on it's value depending on the level of damage.
  • You get emailed, you then decide to accept or have the device returned.

How on site valuation offers work

If a store does not offer an upfront price they will make an offer to you once they've checked the device over. Once a recycler has made an offer for the damaged phone or gadget you've sent, you'll have a few days to choose if you accept the offer or not before the payment is automatically made.


If you don't want to accept the offer, depending on the store, you'll get the phone back FREE or have to pay a small postage fee for it to be returned.


All recyclers featured on this site will offer you a fair price for the condition of the phone, this price is calculated on how much it will cost them to repair of salvage parts from the device.

Repair broken phones, some food for thought

If your phone is too damaged to recycle, one option is to get the phone repaired, to either keep it as a spare or sell it for money when it is fixed. Technical problems are covered by the phones 12-24 month warranty in most cases. Here's some information on how to go about it:

Or, if you are a bit of a DIY addict, you can get some screen repair kits from Amazon.


Whatever you do though, do not throw them away - one mobile phone battery is still enough to pollute 60,000 litres of water, which isn't good for the environment or us, so it needs to be disposed of properly. Make sure you take the battery to a battery bin - these can be found in most local supermarkets, so it can't be of any harm. Or, donate the whole phone to a company that promises to recycle your phones in the right way.

Select your mobiles brand to view recycle prices