Frequently Asked Questions

How Do I Find Out Which Mobile Phone I Own?
You can identify exactly which manufacturer and model your handset is in a couple of ways-
  • Handset Manual: If you still have the original box and manual for your mobile phone, it will tell you exactly which mobile phone you own.
  • Manufacturer Label: If you remove the cover and battery from your mobile phone, there will be a sticker which tells you exactly which model of mobile phone you own.
Once you know the model of your handset, visit our mobile phone recycling section and enter the model into the search box.
How Much Is My Old Mobile Phone Worth?
To find out how much your old mobile phone is worth, first identify the phone model and then visit our homepage and enter the model into the search box.
How Do I Get Paid?
Payment is made upon receipt of your old mobile phone. Depending which recycler you have gone with will depend on how you get paid. While most mobile phone recyclers offer payment via Cheque, some also offer a direct BACS transfer into your bank account or payment via Paypal. When comparing mobile phone recycling prices on CompareMyMobile.com we will also tell you how you will get paid.
What Should I Send?
When you send your mobile phone, you should always include the actual handset with a fully charged battery. You do not need to send in any unwanted accessories such as chargers or memory cards, although some of the recyclers we compare will also be willing to recycle those for you as well.
How Many Phones Can I Recycle?
You can recycle as many mobile phones as you want, just make sure you are getting the best prices for your old mobile phone by using CompareMyMobile.com
Can I Recycle Any Mobile Phone?
Yes, as long as your mobile phone is in our database, you can recycle it!
How Do I Know If My Mobile Phone Is In Working Order?
For your mobile phone to be classed as working, it must meet the following criteria-
  • It must turn on and off
  • All buttons must be working
  • There is no damage to the screen
  • There is no water damage
Can I Recycle Broken Mobile Phones?
Yes you can, most recyclers will provide a working and non-working price for your old mobile phone.
What Will Happen To My Old Mobile Phone?
A number of different things could happen to your old mobile phone depending on its condition, read our how it works page for more information.
What Are The Environmental Benefits Of Recycling My Mobile Phone?
Recycling and reusing mobile phones helps protect the environment, read the about us page to find out how mobile phone impact the environment.